Payment Policy

Currency and available methods

Card payments are processed by ONERWAY (Direct). The store supports Visa, Mastercard, American Express, Discover, JCB, Diners Club and Maestro. The payment methods presented at checkout determine which options are available for your order.

All product prices and order charges are in U.S. dollars (USD). Payment options available for your order are displayed at checkout and may vary by device, location and payment provider. Only methods shown at checkout are available. A payment option is not offered simply because it appears in a browser or a third-party advertisement.

How checkout works

  1. Add the products and quantities you want to your cart.
  2. Enter your contact and U.S. delivery details at checkout.
  3. Review your items, shipping, any applicable taxes and the final total.
  4. Select an available payment method and follow the provider's authorization steps.
  5. Submit the order after checking all information.

U.S. shipping is free. Any applicable taxes are shown before you submit payment. Your bank or provider may apply currency-conversion or other fees under its own terms.

Payment security

Checkout is provided through Shopify and the payment providers available in the store. Payment information is handled by the relevant provider through its checkout flow. Do not send card numbers, security codes or passwords by email or phone. Fiesta Mex does not need these details to answer an order enquiry.

Order confirmation

After an order is successfully placed, we send a confirmation to the email address entered at checkout. Check your spam folder and contact us if it does not arrive. Processing begins after payment is confirmed. An order confirmation acknowledges receipt and does not guarantee that an item is available or that an order has shipped. Shipment confirmation is sent separately.

Payment problems

If payment is declined, check your billing details, available funds and any bank authentication request. Contact your payment provider about a decline, or use another method shown at checkout. If the status is unclear, check for confirmation before retrying to avoid duplicate orders. Temporary authorizations may appear even when an order is not completed and are released according to your provider's schedule. Contact us with the order number or checkout email if you need help; never include full card information.

Refunds

Approved refunds go to the original payment method under our Return Policy.

Contact Fiesta Mex

Store Name: Fiesta Mex
Address: 1264 E Olympic Blvd, Los Angeles, CA 90021, United States
Phone: +1 (213) 622-2446
Email: info@shopfiestamex.com
Opening Hours: Monday–Sunday, 8:00 a.m.–6:00 p.m. Pacific Time
Response Time: Within 24–48 hours.